6.4 Create Customer Contact

Reference: Select Customers and Manage Programs Process Model - Page 3 for the associated business process diagram.

Actor/Role: CC&B

Description: A customer contact is created for the main person linked to the leads' account.

Entities to Configure

•	C1-LeadEventType

Business Objects

•	C1-LeadEvent

•	C1-LeadEventType

•	C1-LeadEvtTypeCreCCAbtInitv

Available Algorithms

•	C1-LECOMP - Complete Lead Event

•	C1-LETCRECC -Create Lead Customer Contact